Shipping policy

Last updated: 21 January 2026

At mycmt.co.za, we aim to deliver your order quickly and reliably anywhere in South Africa.

Shipping Times

Orders are processed within 3-5 business days.

Delivery typically takes 2–5 business days, depending on your location.

Outlying/remote areas may take slightly longer.

Shipping Fees

Shipping rates are calculated at checkout based on your location.

Free shipping promotions (when applicable) will be clearly indicated on our website.

Order Tracking

You will receive a tracking number by email or SMS once your order has been dispatched.

Delivery Address

Please ensure your delivery address is correct and that someone is available to receive the parcel. mycmt.co.za (Textile City) is not responsible for delays caused by incorrect or incomplete addresses.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours at sales@textilecity.co.za so we can assist.

Questions?

Email us at sales@textilecity.co.za or visit mycmt.co.za